Yes, we ship worldwide directly from our Berlin atelier. Shipping times depend on your location:

• Germany: 2–4 business days
• EU: 3–7 business days
• International: 7–14 business days (depending on customs)

You’ll receive updates once your candles are on the way.

Most candles are processed within 2–4 business days, since each piece is hand-poured and finished by hand. During busy times (holidays or special launches), please allow slightly longer.

Because every Galleria Lucia candle is handcrafted to order, we’re unable to accept returns or exchanges for change of mind. Each piece is made with care, specifically for you.

Each candle or wax melt comes in its own custom-designed packaging, making it gift-ready straight out of the box. For shipping, we use plastic-free, recyclable, and eco-friendly materials. Every parcel is cushioned with biodegradable packing peanuts and recycled paper to ensure your candles arrive safely while reflecting our commitment to sustainability.

Burn time depends on the type of candle:

• Sculptural candles: 1–45 hours (depending on size) – though many customers keep them as decorative art pieces.
• Leveche candles (jar candles): 50 hours.
• Crystal candles: 45 hours, with refills available.
• Taper candles: 6 hours each.

Soy wax candles typically burn longer and cleaner than paraffin candles, making them more sustainable and cost-effective in the long run.

Candles don’t expire, but for the best fragrance and performance, we recommend burning them within 12–18 months of purchase. Store in a cool, dry place away from direct sunlight to preserve scent and color.

We use 100% natural soy wax for most collections. Our colorful taper candles are made from vegan stearin wax, a clean-burning, non-toxic alternative to paraffin. Both waxes are biodegradable, renewable, and environmentally friendly.

Yes. All our candles are free from paraffin, phthalates, and harmful additives. They burn cleanly and safely, making them better for your home and your health compared to standard paraffin candles.

Yes. Sustainability is at the core of our brand. We use renewable waxes, cotton or wooden wicks, and recyclable packaging. Every candle is cruelty-free and vegan, never tested on animals.

Absolutely. Our Leveche Collection jars are designed as reusable drinking glasses, while our Crystal Candle Collection offers refills so you can keep using the same vessel again and again. Sculptural candles are often kept as decor pieces even after they burn.

Wax melts are wickless pieces of scented wax that release fragrance when warmed in a wax burner. Ours are sculptural and playful in shape, turning fragrance into both a sensory and visual experience. Unlike paraffin melts, ours are made from natural soy wax for a clean, eco-friendly scent throw.

Soy wax is plant-based, renewable, and burns longer and cleaner than paraffin. Paraffin is a byproduct of petroleum and can release toxins into the air. Choosing soy candles like Galleria Lucia’s means choosing healthier air quality, sustainability, and better performance.

• Keep away from direct sunlight or heat to prevent warping.
• Dust gently with a soft brush to keep the sculpture fresh.
• If burning, place on a stable, heat-resistant tray to catch dripping wax.

Sculptural candles are often used as decorative art pieces, but when burned, they should always be placed on a plate or holder.

• Trim the wick to 5–6mm before each burn.
• Allow the wax to melt fully to the edges during the first burn to prevent tunneling.
• Burn for 2–4 hours at a time.

Soy wax candles like our Leveche and Crystal collections offer an even, long-lasting burn when cared for properly.

• Always use a secure, non-flammable holder.
• Keep them away from drafts for an even burn.
• Extinguish before they burn all the way down.

Our hand-painted taper candles are popular for dinner parties, weddings, and design displays - proper care ensures they remain elegant until the very end.

Tunneling happens when the wax doesn’t melt evenly to the edges. Prevent it by letting the first burn last long enough (usually 2–3 hours). If tunneling occurs, you can fix it with a candle topper or by wrapping the top in foil to redistribute heat.

Yes. Let the wax harden, scrape off excess, place a paper towel over it, and gently iron to lift the wax. Clean any residue with mild soap or stain remover.

Both! Galleria Lucia sculptural candles are fully functional, hand-poured candles, but many customers choose to keep them as home décor pieces because of their unique artistic forms.

Yes. Galleria Lucia partners with concept stores, design boutiques, and museum shops worldwide. We offer wholesale collections of sculptural candles, taper candles, wax melts, and refillable scented candles. Contact us to request our catalog.

Yes. We collaborate with brands to create custom private label collections, including sculptural designs, taper candles in custom colors, and branded scented candles with your choice of vessel, fragrance, and label.

Yes. Our luxury candle gifts are popular for client appreciation, seasonal gifting, and branded merchandise. We offer personalized packaging, custom scents, and eco-friendly presentation to create gifts that leave a lasting impression.

Yes. Candles are timeless gifts that combine beauty, atmosphere, and meaning. Galleria Lucia candles are especially gift-worthy because of their unique sculptural designs, refillable jars, symbolic crystals, and sustainable craftsmanship.

For new homes, we recommend:

• Sculptural Candles -  artistic statement pieces that double as décor.
• Crystal Candle Collection - with crystals symbolizing protection and harmony.
• Leveche Collection - reusable glasses that can be used as cocktail tumblers once the candle is finished.

Our most popular birthday gifts are:

• Booty Sculptural Candle - bold statement piece.
• Crystal Candle with Rose Quartz - symbol of love and self-care.
• Wax Melt Discovery Kit - playful, unique fragrance gift.

Some of the most-loved Galleria Lucia candles among our customers include:

• Plus-Size Sculptural Candle – body-positive, artistic, and striking as décor.
• Leveche Candle in French Pear & White Musk – elegant, refillable, and reusable.
• Cat Woman Sculptural Candle – dramatic, symbolic, and unforgettable

Customer favorites include:

• Wolf Sculptural Candle – bold and artistic.
• Leveche Candle in Leather & Pink Pepper – our unisex scent, refined and reusable.
• Tour Décolleté Sculptural Candle – striking design and one of our bestsellers.

Yes. We create custom candles with personalized labels, vessels, fragrances, or sculptural designs. Perfect for weddings, special events, or brand collaborations.

Candles add both atmosphere and artistry. Galleria Lucia sculptural candles, inspired by the human body and museum art, turn light into an everyday art form while elevating any interior space.

Yes. Our scented candles are designed to support mindfulness and self-care rituals. Fragrances like Indian Lemongrass & Lime Peel are energizing, while Wild Violet & Black Amber are calming and romantic.

Yes. Our candles are made with soy and stearin wax, cotton wicks, and clean fragrance oils, making them much safer than paraffin candles. However, always burn candles out of reach of pets and never leave them unattended.

Essential oils like eucalyptus, tea tree, citrus, peppermint, and pine may irritate pets. That’s why Galleria Lucia avoids these in scented collections.

Yes. Unscented soy candles are the safest option in pet households.

Soy candles with phthalate-free fragrance oils are generally safe during pregnancy. Always burn in a well-ventilated space. Avoid candles with harsh synthetic scents or paraffin wax.

Always place candles on a stable, heat-resistant surface, burn in a ventilated room, and keep them well out of reach of pets and children.